Stephen L. Herzberg, DDS, PC:
Orthodontics for Children & Adults
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Office Policies

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Your First Visit

At the first visit to the orthodontist, diagnostic records may be made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, digital study models of the teeth, photos of the patient's face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Consultation

After the doctor has evaluated your records, we discuss your treatment with you in detail, including the cost for your particular case.

Regular Appointments

The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals four to eight weeks apart for an adjustment, which takes twenty to forty minutes.Our office hours are Monday from 9:30am to 6:30pm, Tuesday from 10:30am to 8pm, Wednesday from 1:30pm to 6pm, Thursday from 10:30am to 6pm, and Friday from 11:30am to 6pm. We are also open two Sundays each month from 9am to 2pm. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made four to eight weeks in advance.

Payment & Office Policies

Fees

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

  • If full payment is made at the onset of treatment, we will offer a fee discount.
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
  • For your convenience, we accept payment by VISA, MasterCard, American Express, and Discover.
  • In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Insurance

If you have insurance, we will help you to determine the coverage you have available.. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.